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At Crabby Hunt, we want you to be completely satisfied with your purchase. Our goal is to provide a seamless and transparent shopping experience from the moment you place your order to the delivery of your genuine leather belt, wallet, or bag. Below, you’ll find all the details about our shipping and return policy.
1. Fast & Reliable Shipping
We strive to deliver your high-quality leather belts and accessories as quickly as possible. Orders are processed within 1-2 business days, and once shipped, you can expect to receive your items within 5-7 business days (depending on your location). We work with trusted courier partners to ensure timely delivery.
2. Shipping Charges
We offer free shipping on all orders across India. No minimum purchase is required, and deliveries are made to all serviceable pin codes nationwide at no additional cost.
3. Delivery Locations
We deliver nationwide across India. Our reliable partners ensure that your products reach you, no matter where you are. Please make sure to provide the correct shipping address during checkout to avoid any delays or misdeliveries.
4. Order Tracking
Once your order is shipped, you’ll receive a tracking number via email or SMS. You can track the status of your leather belts, wallets, or bags right to your doorstep.
5. Packaging
Each product is carefully packaged to ensure it arrives in perfect condition. Our genuine leather belts and accessories are securely wrapped to prevent any damage during transit.
At Crabby Hunt, we believe in delivering not just genuine leather belts, but a seamless and stress-free shopping experience. If you are not completely satisfied with your purchase, we offer a simple return and exchange process.
1. Return Eligibility
We offer a 14-day return policy for unused and unworn products. If your leather belt or accessory doesn’t meet your expectations, you can return it within 30 days of receiving your order.
2. How to Initiate a Return
To initiate a return, please contact our customer support team through our website's contact form. Provide your order number and the reason for the return. Once approved, we will guide you through the return process.
3. Conditions for Return
Items must be in unused, undamaged, and original condition.
Products must have all original tags, packaging, and labels intact.
Genuine leather belts that have been worn or used cannot be returned.
4. Return Shipping
The customer is responsible for return shipping costs unless the item received is damaged or defective. In cases of damaged or faulty products, we will cover the return shipping charges. To initiate a return for such items, you are required to submit a clear video showing the issue with the product. Our team will review the video and, upon approval, provide instructions for the return process.
Once the returned product is received and inspected, you will be notified regarding the status of your refund. Approved refunds will be processed promptly to the original method of payment.
5. Refund Process
Once your return is approved, we will process your refund within 7-10 business days. Refunds will be credited to the original payment method used during purchase. Please note that the shipping charges are non-refundable.
6. Exchange Policy
If you'd like to exchange your high-quality leather belt or any other item, we can facilitate an exchange for a different size, color, or style, based on availability. Please contact our customer support team to initiate the exchange.
7. Damaged or Defective Items
If your order arrives damaged or defective, please notify us within 7 days of receiving the product. We will provide a full refund or replacement and cover the return shipping costs.
For any questions or concerns regarding shipping or returns, feel free to reach out to our customer support team. We’re here to assist you!
Email: sales@crabbyhunt.com
Phone: +91 90815 65766
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